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Frequently Asked
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How do I place an order?
What details do I need to provide when ordering?
When will my order be shipped?
All in-stock orders placed by 12pm from Monday to Thursday will be shipped the same day. Orders received after 12pm from Monday to Wednesday will be shipped the next day. Orders received after 12pm on Thursday will be shipped on Monday.
What is your refund policy?
We ensure that your product is free from defects in materials and workmanship at the time of shipment. If you experience a technical issue with a product, please reach out to our technical support services.
Do you offer a wholesale option?
Absolutely! We are happy to accommodate customers interested in buying in bulk. Please get in touch with our customer service team for details.
What are the benefits of buying wholesale?
Is there a minimum order quantity for wholesale purchases?
Yes, there is a minimum order quantity for wholesale purchases. For specifics, please contact our customer service team who can provide the most up-to-date information.
Are the shipping and handling fees different for wholesale orders?
Shipping and handling fees can differ for wholesale orders due to their larger size. Please contact our customer service for detailed information.
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